Terms of service

Terms of Service

Effective Date: 31 July 2025

These Terms of Service govern your access to and use of the website operated by ALÈCLEE Designs (“we”, “us”, “our”), including all content, features, tools, products and services provided via our Shopify-powered platform (“the Site” or “Services”).

By visiting, using, or purchasing through our Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not accept these Terms, you must refrain from using the Site.

1. Overview: ALÈCLEE Designs provides bespoke products through a curated shopping experience. These Terms, alongside referenced policies, describe your rights and responsibilities when using our Services.

2. Eligibility: You must be at least 18 years old or have the consent of a legal guardian to enter a binding agreement. By using the Services, you confirm that you meet this requirement.

3. Access and Account: You are responsible for the accuracy of personal data provided, maintaining account security, and all activity under your account. You may not transfer, sell, or assign your account.

4. Use of the Site: You agree to use the Site solely for lawful purposes and not to:

• Impair or compromise Site functionality or security.

• Transmit unlawful or objectionable material.

• Attempt unauthorised access to systems or accounts.

We reserve the right to suspend or terminate your access without notice if these terms are breached.

5. Our Products: While we strive for accuracy, product appearance may vary due to screen settings or configuration. We do not guarantee product visuals meet expectations. Descriptions are subject to change, and product availability may be limited.

6. Orders: Placing an order is an offer to purchase. ALÈCLEE Designs may accept, decline, or cancel orders at its discretion. Orders are subject to our Refund Policy. Items are for personal use and not resale.

7. Prices and Billing: Prices may vary and do not include taxes, shipping or handling unless stated. We may offer promotions governed by separate terms. You agree to provide current and accurate billing and payment information.

8. Shipping and Delivery: Delivery estimates are not guaranteed. We are not liable for delays due to carriers, customs, or external factors. Title and risk of loss pass to you once products are handed to the carrier.

9. Intellectual Property: All content and trademarks on the Site are owned by ALÈCLEE Designs or licensors and protected under intellectual property laws. Use is limited to personal, non-commercial purposes. Unauthorised use is prohibited.

10. Optional Tools: We may provide access to third-party tools “as is” and “as available” without warranties. Use is at your own risk, and you should review third-party terms.

11. Third-Party Links: We are not responsible for the content or policies of third-party websites. Accessing such links is at your own discretion. Concerns should be directed to the third-party provider.

12. Relationship with Shopify: Our Services are hosted by Shopify, but purchases are made directly with ALÈCLEE Designs. Shopify is not responsible for transactions or any resulting claims. You release Shopify from related liabilities.

13. Privacy Policy: All personal data is processed according to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and accept the terms of both.

14. Feedback: Any feedback you submit may be used by us for any purpose. You grant us a perpetual, worldwide, royalty-free licence. You confirm your legal right to provide such feedback and agree it complies with these Terms.

15. Errors, Inaccuracies and Omissions: We may correct pricing, product or promotional errors without notice, including after orders are placed.

16. Prohibited Uses: You may not use the Services for any unlawful, abusive, defamatory, or disruptive activities, or in ways that violate applicable laws or infringe third-party rights.

17. Termination: We may suspend or terminate your access at any time. Certain provisions, including intellectual property, liability, indemnification, and governing law, will survive termination.

18. Disclaimer of Warranties: Services and products are provided “as is” without warranties of any kind, express or implied. Use is at your own risk. Applicable laws may limit these disclaimers.

19. Limitation of Liability: To the extent permitted by law, ALÈCLEE Designs, Shopify, and affiliates are not liable for any damages arising from use of Services or products, including indirect, incidental or consequential loss, even if advised of the possibility.

20. Indemnification: You agree to indemnify ALÈCLEE Designs, Shopify, and partners against any claims or liabilities arising from your breach of these Terms or unlawful use of the Services.

21. Severability: If any part of these Terms is deemed unenforceable, it shall be severed and the remainder shall remain valid and enforceable.

22. Waiver; Entire Agreement: Failure to enforce any provision shall not constitute a waiver. These Terms, together with posted policies, represent the entire agreement between you and us.

23. Assignment: You may not assign your rights under these Terms without written consent. We may assign or delegate without notice.

24. Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales. You consent to jurisdiction in relevant courts.

25. Headings: Headings are provided for convenience and do not affect interpretation of these Terms.

26. Changes to Terms of Service: We may update these Terms at any time by posting revisions on our website. You are responsible for reviewing changes. Continued use after changes constitutes acceptance.

27. Contact Information: For questions about these Terms, contact:

Trading Name: ALÈCLEE Designs Email: info@alecleedesigns.com Address: 303 Eachelhurst Road, The Royal Town of Sutton Coldfield, Birmingham, B76 1DS Phone: 07914823264 Company Registration Number: 16237714